"itStoc.ro" delivers the products exclusively through fast courier companies (eg Fan Courier) in all localities in Romania or through its own agents.
Orders with value is over 1,000 lei (VAT included) benefit from free transport in all localities in Romania if the payment was made by bank transfer (payment order or online card payment).
For orders with value is below 1,000 lei (VAT included) the cost of transport will be:
- 20 lei (VAT included) for orders paid through the bank (payment order or online by bank card);
Estimated delivery date may vary depending on the product and is displayed on the product page as well as in the order confirmation email and may vary between 1-7 business days.
Exceptionally, the delivery time can be exceeded (eg: depletion of the stock in the store, internal technical problems or external factors: unfavorable weather conditions, road blockages, etc.), in which case you will be notified by phone or e-mail.
For all product categories, the maximum delivery time is 30 days from the date of confirmation of the Order by the Seller according to the legislation in force.
Orders received after 3:30 pm are processed the next business day.
After delivering the package (s) to the fast courier company you will receive a confirmation email.
Since the shipment of the parcel by our company, we are no longer responsible for the delivery time, the responsibility rests entirely with the fast courier companies.
Upon receipt of the package, please check the integrity of the package, as well as the presence of the tax invoice.
If there are any visible damage to the parcel at the time of delivery by courier, please refuse to accept the parcel.
The products leave our warehouse packed in cardboard boxes and sealed.
The mentions regarding the possible problems regarding the integrity and the content of some packages can be made at the time of delivery on AWB or a report is established with the courier. In severe cases, the receipt and payment of the parcel can be refused in full.
Our transport partners